Role: Lead Salesforce Consultant
Exp: 6 to 8 yrs
Excellent understanding of different Business processes
Demonstrated experience on End to End execution of Salesforce consulting and implementation projects
Ability to run requirements gathering workshops with business stakeholders and convert the same into solution design and seamlessly communicate the same back to the technical team for execution
Implementation and customization of customer Salesforce solution projects that involve the Sales Cloud (CRM), Service Cloud (Call Centers), Collaboration Cloud (Chatter), Marketing Cloud, Custom Cloud, and/or integrations to ensure scope and customer expectations are met.
Work with customer management, customer subject matter experts (SMEs) and or information technology personnel to complete Salesforce implementation tasks, as required.
Manage Salesforce implementation projects or subsets of larger projects
Assist with setting Salesforce implementation standards
Respond to a variety of broad questions and concerns from customer management regarding project requirements, documents needs, technical standards, and conditions; communicate the status of requests and determines the feasibility of projects; documents findings and actions.
Deliver results working with delivery partners, customer teams, AppExchange vendors and Internal technical team.
Represents the project as a Salesforce implementation expert who influences customer senior management on significant Salesforce matters.
Work under general direction and independently determines and develops approach to solutions.
Lightning Components, Events, Component Bundles etc.
Must have worked on both Salesforce Configuration and Customizations.
Hands on experience on Writing Triggers, VF pages, Test class batch class.
Worked on Workflows , Processbuilder, Approval process etc
Work on the Deployment using the Eclipse or Change Set etc.
Demonstrated ability to independently analyze and design complex solutions within a tight deadline
Strong teamwork skills
Strong customer services skills focusing on customer success.
Strong organizational and planning skill
Salesforce Sales Cloud and Service Cloud Certifications