Education is a combination of knowing, doing and being. Learning is a never-ending process in life, and it’s always better if we consciously choose what we learn, instead of life making us learn the hard way. Almost everyone from small kids to mature adults undertake education in one form or the other, and educational institutions across levels are in a constant need to digitalize, streamline and automate their operations, irrespective of whether the processes pertain to admissions, academics, administration, examinations, training, branding, events or placements to name a few. Faculty, staff, students, and other stakeholders, all of them feel the need for technology and the inherent consultation to improve learning / teaching / administration and more.
We take a look at how a reputed CRM-on-cloud platform such as Salesforce can help the education industry players leverage latest technology to keep their customers (which may be students or organizations) delighted, improve relationships with them and carry them in to the long run. At the same time, we also explore how technology along with a capable consulting partner allows educational institutions to improve upon critical academic parameters such as quality, agility, efficiency, effectiveness and innovation to name a few. All that you need is the implementation of suitable Salesforce clouds courtesy your consulting partner, and you are all set to deliver academics in a super-focused manner, while the CRM software takes care of everything else in an automated manner.
Education as an industry has evolved in to a multi-faceted consortium of players. Some of them play in the school education space, while some others operate in the higher education stream by running colleges and/or universities. Also, the parallel industry of coaching and tutoring is growing popular by the day. All of these players have a need in common; they need a good software to take care of their data and information, so that they can focus on taking necessary academic actions at the right time, in the right place and in the right manner. Think of a college scenario where thousands of students attend lectures on a daily basis, while exams and practical exercises are taking place in parallel. Administrative staff is keeping busy in the office managing daily data and information, while faculty is busy preparing their next lecture schemes as well as the imminent semester assessments. While this scene is common to most colleges, most of them fail to leverage on technologies such as CRM software and solutions such as cloud to manage their work in a more effective manner.
Here, Salesforce comes to the rescue with its custom suite of cloud solutions based on its coveted CRM software platform. Education players need a combination of cloud implementation, timely advisories from their technology consulting partner, cloud updates / integration / support from time to time and institution wide adoption of this CRM software in order to be successful. Salesforce lets you do marketing as per your brand specifications, conduct admissions as per your laid down guidelines, deliver teaching as per the standards defined, administer college operations as per requirements, and hold examinations and placements in a mistake-proof manner.
Students yearn for learning while faculty yearns for effective teaching and meticulous academic research. Today’s students understand that learning matters more than marks and the faculty community concurs with them too. Good learning always brings good marks while the vice versa may not always be true. Moreover, education players deal with corporations on a frequent basis to bridge the academia-corporate gap. A good CRM-on-cloud takes care of all of these aspects and more by automating routine tasks and also providing additional value to academic leaders by letting them know what their data has to say with the help of analytics.
All in all, a good cloud-based CRM would allow education players, whether schools, colleges, universities or coaching institutions, to maximize their returns on investment and deliver quality teaching to their students. A right decision in the present (adopting CRM) would give your institution several long-lasting benefits in the future, including your alumni doing well in their fields of work and returning to their alma-mater to hire young talent, deliver guest lectures and/or strike collaborations. The right use of technology with the help of the right consulting partner can indeed work wonders as far as your education brand is concerned.
Salesforce.com is a leading CRM-on-cloud solutions provider that has established its reputation over the past many years as a reliable customer relationships facilitator with its clientele spread across the globe. In the space of education, Salesforce has revolutionized the conventional manners of teaching and working with its customized cloud solutions meant to accelerate learning, increase student motivation, and encourage faculty to engage students better and perform high quality academic research to name a few areas.
ABSYZ is a premier Salesforce partner that has helped scored of education players maximize their returns on investment and improve their brand equity through its focused technological interventions as their preferred consulting partner. We have helped our education clients lead their markets through our timely consulting and implementation interventions, and specialize in doing so by deploying the right set of Salesforce clouds given the specific nature of your education operations.
To know more about how ABSYZ can help you leverage the power of cloud to let you add more value to the field of education, contact us.