The financial services industry comprises of sectors such as banking, other financial verticals and insurance. Given the multi-faceted nature of...
CRM cloud implementation is seldom a one-time activity. Streamlining of your critical business processes needs you to regularly review, monitor...
Marketing and selling of products and services go through multiple stages, and these stages vary according to the nature of...
Communities anywhere are meant to ideate amongst each other for collective betterment. They are also meant to extend help and...
Customer and employee form the core of any business organization. An impeccable customer service forms the base for long-lasting customer...
The global financial services industry covers a gamut of verticals, including banking, investment banking, insurance and wealth management to name...
On-field service makes for a big chunk of the customer service function of any business. Field Service Lightning (FSL) is...
Customer forms the focal point of business operations along with employees. And technology is an indispensable medium for you to...
Commerce entails both online and offline shopping, and covers both B2B and B2C aspects. Irrespective of the format, customers expect...
Customer Service is as important a part of business and customer journey as Sales and Marketing are. To ensure a...