Streamlining NGO operations with CRM
A non-governmental organization (NGO) is a not-for-profit operational entity that works for one or more social causes. These causes include but are not limited to women and child welfare, environment protection, healthcare, food, shelter, clothing, cleaning and sanitation, education, and more. Certainly, NGO operations are widespread irrespective of its specific nature, and needs streamlining and automation just like any other industry or line of business to achieve efficiency, effectiveness, quality, agility and innovation.
Salesforce is a premier CRM-on-cloud solutions provider that has developed custom cloud solutions just for the highly diverse NGO industry. Irrespective of whether the NGO needs to conduct field surveys, meet volunteers and donors, manage its subject of welfare or even look after its own workers and employees, Salesforce covers it all for NGOs like you, who feel a constant need to ramp up their processes and operations in order to focus on what matters the most – welfare and social good.
A typical NGO would have to deal with a lot of information and data points on a daily basis. Their objective is never to keep managing their data and information, but to take key decisions and implementation measures around their focused points of welfare. And that’s what Salesforce is here for, to ensure that you keep focusing on work areas that really matter, while it takes care of everything else, be it storing and retrieving relevant data and information, triggering reminders and alerts through in-built workflows to the relevant people, add more donors and volunteers, and coordinating with governments and corporations to name a few.
NGOs have clients too, and a good CRM lets you stay connected with them in an intimate manner. Salesforce clouds for NGO operations let you leverage the power of your stakeholder network and also lets you expand and strengthen it in a quality manner. This heightened communication capability and resourcefulness of yours catapults your NGO faster towards your vision and mission, while ensuring that all your values, policies and guidelines stay upheld at all times. Effectively, Salesforce clouds allow you to do things rightly as well as do the right things. With a good CRM-on-cloud, you ensure that no one sleeps hungry, women and children feel empowered, the environment stays clear of pollution, endangered life species are protected in wildlife parks and sanctuaries, underprivileged people get education and employment, healthcare becomes accessible to more people and your localities remain clean and sanitized to name a few.
NGOs and the workers therein are in a pressing need to boost their work productivity and eliminate / prevent operational bottlenecks from arising in the first place. Salesforce enables the same for your NGO through its in-built features such as analytics, marketing, business development, information management, and process management / reengineering to name a few. With a good cloud, you network faster, communicate faster and get the work done faster too. Your relationship with stakeholders reach new heights and you begin to exeprience the wow factor come alive as far as your social objectives and mission are concerned. Salesforce lets you leverage upon a single, unified view of every interaction with clients, members, members, donors, volunteers and affiliate partners. You could even qualify for deep product discounts with Salesforce.
All in all, NGO operations get a new life with Salesforce, irrespective of their specific nature of operations. Salesforce streamlines processes across all of your functions, including but not limited to sales, business development, marketing, customer relations, operations, finance, HR, leadership and more. You could even look at diversifying or expanding your scope of operations; such is the power of a good CRM-on-cloud. With time, money and effort getting saved for you across all your projects, you experience a grand feeling for surplus in all your departments.
To conclude, a good CRM suite is a must for any NGO to stay relevant and impactful in today’s times. Salesforce is a premier CRM-on-cloud solutions provider that has established its reputation over the past many years as a reliable customer relationship management enabler. Its deep expertise in serving the CRM needs of non-profit entities speaks volumes about its credibility and suitability for NGO organizations like yours.
ABSYZ is a premier Salesforce partner that can help you with the consulting and implementation of the right cloud suite by acting as your reliable cloud partner across your journey into the future. A reliable consulting partner is as important as getting the right suite implemented for your operations in order to leverage further on the support and upgradations capabilities offered by a good consulting partner, and ABSYZ naturally fits into that role for you.
To know more about how ABSYZ can work wonders for your non-profit venture through the sheer power of cloud, contact us.