In the Spring ‘18 release Salesforce Surveys was launched and over the years Salesforce added numerous features in design, questions, branding and distribution. Initially customers could create only one survey for free and had to purchase a license for creating more surveys. But this was not the case with people who were using Health Cloud …
In the world of customer relationship management, there is great importance of collecting feedback from customers. It helps an organization understand what affects customer satisfaction and experience. Moreover, it helps in taking continuous proactive measures for ensuring better quality of service. Still, confused? Let me explain. Salesforce survey enables you to create excellent surveys to …
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