Service Cloud

Create a No-Code Facebook Messenger Channel in the Service Cloud

Create a No-Code Facebook Messenger Channel in the Service Cloud

In today’s digital age, businesses need to have multiple channels to reach their customers. Social media sites like Facebook are among the most widely used outlets. Without writing any piece of code, we can easily integrate Facebook Messenger with the Service Cloud that helps the agents easily communicate with customers and resolve issues. This really …

Create a No-Code Facebook Messenger Channel in the Service Cloud Read More »

Salesforce Service Cloud: What Is It? And Its Features

Salesforce Service Cloud: What Is It? And Its Features

What is Salesforce Service Cloud? Salesforce Service Cloud is a platform designed exclusively for Salesforce users to provide customer service to their customers and support to the business. It simplifies and automates customer service processes, making it easier for businesses to provide a personalized experience to their customers through various channels and devices.  It also …

Salesforce Service Cloud: What Is It? And Its Features Read More »

Scroll to Top