Service Cloud

what is salesforce service cloud and how can it help your business

What is Salesforce Service Cloud and how can it help your business?

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Salesforce Service Cloud is a customer service platform that equips customer care teams with comprehensive tools to efficiently handle and address consumer concerns. These tools include advanced features such as case management, a knowledge base, omnichannel assistance, automation, and analytics. By integrating support solutions within the Salesforce platform, Service Cloud enables firms to boost both …

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Create a No-Code Facebook Messenger Channel in the Service Cloud

Create a No-Code Facebook Messenger Channel in the Service Cloud

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In today’s digital age, businesses need to have multiple channels to reach their customers. Social media sites like Facebook are among the most widely used outlets. Without writing any piece of code, we can easily integrate Facebook Messenger with the Service Cloud that helps the agents easily communicate with customers and resolve issues. This really …

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salesforce service cloud features

Salesforce Service Cloud Features

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What is Salesforce Service Cloud? Salesforce Service Cloud features were designed exclusively for Salesforce users to provide customer service to their customers and support to the business. It simplifies and automates customer service processes, making it easier for businesses to provide a personalized experience to their customers through various channels and devices.  It also integrates social …

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Group 29

Salesforce Services

Technologies

Useful Links

Resources

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