We all know how to create reports and dashboards, but the challenge arises when we need to send reports to email as an excel attachment. Salesforce doesn’t provide us with standard inbuilt functionality to do so. I too faced the same challenge and built a solution for this. We have to follow certain steps to …
It is often useful for a user to keep track updates on the case feed this will helps to resolve the cases more efficiently. Salesforce provides “Follow” feature, Using this feature we can track updates to a record, including field changes, posts, tasks, and comments on records. If the user follows a record, he can …
Generic Lightning Component for Follow/UnFollow Record Read More »
Enhanced Email was released in Summer ’16 to open up email features that were previously only available in Email-to-Case (E2C). Release Note Enhanced Email is automatically enabled for most organizations except those that use Email-to-Case. You can check this at Setup-> Enhanced Email Let’s understand basic email-task first. In Salesforce, if you do not have E2C and …
