Salesforce

Boost Your Testing Strategy- The Power of Automation and Frameworks

Boost Your Testing Strategy: The Power of Automation and Frameworks

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Software Testing Software testing aims to ensure high quality by evaluating the functionality of a developed application or product and finding defects. It checks whether the product meets the client’s requirements and identifies bugs. This software testing can be categorized as the following. 1. Manual testing2. Automation testing Automation Testing Functional automation testing is the …

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FSC Blog- On Behavioural buying

Using Behavior-Based Segmentation to Recommend Financial Products That Fit Customer Life Stages

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The Evolution of Customer Expectations in Financial Services With the evolution of digital experiences, today’s customers expect personalized financial advice rather than one-size-fits-all products. Traditional financial institutions have relied on demographic segmentation (age, income, geography) to classify their customers. However, this method lacks depth in understanding customer intent, life goals, and behavioral patterns. Behavior-based segmentation …

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Benefits of Salesforce Implementation

Benefits of Salesforce Implementation

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Introduction Salesforce has transformed business with its powerful and flexible Customer Relationship Management system (CRM), significantly benefiting clients and businesses. Whether you are a small or large company, Salesforce can optimize customer interactions, improve company operations, and result in better business outcomes. In this blog, we will analyze the advantages of Salesforce implementation and how …

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Salesforce Consulting Services for Manufacturing Industry in India- Driving Digital Transformation

Salesforce Consulting Services for Manufacturing Industry in India: Driving Digital Transformation

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Introduction India’s manufacturing Industry is changing quickly as companies work to improve customer satisfaction, optimize processes, and use data-driven insights. Salesforce stands out as a game-changer in the current digital era, providing a strong foundation to revolutionize corporate procedures, boost productivity, and spur expansion. However, successful Salesforce implementation calls for knowledge, careful planning, and customization …

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Salesforce Implementation Best Practices

Salesforce Implementation Best Practices

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Introduction Salesforce is a powerful and leading cloud-based customer relationship management (CRM) platform that enables businesses to manage customer data, streamline operations, and improve client communication. It offers a wide range of sales, marketing, customer service, and analytics solutions, enabling companies to build stronger relationships and drive growth. It has various products specially designed to …

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Benefits of Salesforce Consulting Services_ How Salesforce is Helping Across Industries

Benefits of Salesforce Consulting Services – How Salesforce is Helping Across Industries

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Introduction In today’s fast-paced corporate world, businesses are always searching for methods to increase income, enhance customer relations, and streamline processes in today’s fast-paced corporate world. Salesforce Consulting Services are valuable in this situation. Salesforce, the leading Customer Relationship Management (CRM) platform, has completely transformed how companies in various sectors conduct business. Salesforce provides solutions …

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Salesforce Agentforce

Getting Started with Agentforce Sales Agents

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Introduction Agentforce—the most anticipated release of a fleet of AI-powered agents by Salesforce—is here to help you in various facets of your organisation. In this article, we will be looking at the two sales agents released by Salesforce to help you increase revenue, the Sales Coach Agent and the Sales Development Representative (SDR) Agent! This …

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The Ultimate Guide to File Upload & Content Distribution in Salesforce

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Introduction Uploading files to Salesforce is a common requirement, but ensuring they are appropriately distributed for public or internal access can be challenging. Salesforce Content Distribution allows us to generate public links for files stored in Salesforce Content. This blog will guide you through the convenient process of automatically uploading files with a Lightning Web …

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Agentforce Service Agent With Context Variable

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Introduction AgentForce is a cutting-edge AI-powered platform that revolutionizes customer service automation within the Salesforce ecosystem. At websites, AgentForce features Salesforce Service Agent – an intelligent virtual assistant that seamlessly integrates into Salesforce Experience pages to deliver automated, context-aware customer support. Service Agent under AgentForce enhances the standard Einstein bot capabilities by providing real-time assistance, …

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Implementing Data Tables in Salesforce Screen Flow- A Comprehensive Guide

Implementing Data Tables in Salesforce Screen Flow: A Comprehensive Guide

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Understanding Data Tables in Salesforce Data tables are a fundamental component of Salesforce, transforming users’ interactions with related records. Think of a data table as a powerful spreadsheet embedded directly within Salesforce. It lets users view, manage, and act on multiple records simultaneously. This functionality becomes particularly valuable when dealing with parent-child relationships, such as …

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