FSL Mobile App : Record Choice Sets Field Service is now gaining much exposure and has splendid features which support all four personas, right from the customers to technicians. It gives us the power to customize. The Field Service Mobile Application app for Android and iOS is an all-in-one tool for mobile workers on the …
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Introduction to Field Service Lightning [now known as Salesforce Field Service (SFS)] In an economic climate where customer expectations are constantly rising, delivering an exceptional customer experience should be a top priority for businesses in every niche. Re-examining our business models in the light of global events, more and more businesses are moving towards service-based …
Introduction to Field Service Lightning [now known as Salesforce Field Service (SFS)] Read More »
Salesforce has expanded their Service Cloud offerings by adding Field Service Lightning. Field Service Lightning works with Service Cloud, adding functionality for dispatching, monitoring, and reporting field service representative’s activity. Salesforce FSL product focuses on putting the right mobile employee in the right place, at the right time, to meet or exceed customers’ expectations. The offline-friendly …
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