CRM

Salesforce Automation Testing with Selenium

Salesforce Automation Testing with Selenium

Introduction: When it comes to cloud-based CRM systems, Salesforce was first of its kind to successfully implement it. Built on its Force.com platform, Salesforce has expanded its coverage of industries and processes over the years. It now serves customers with Marketing Cloud, Service Cloud, Health Cloud, Community Cloud, Commerce Cloud and many more.  Apart from …

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Salesforce Surveys: Then and Now

Salesforce Surveys: Then and Now

In the world of customer relationship management, there is great importance of collecting feedback from customers. It helps an organization understand what affects customer satisfaction and experience. Moreover, it helps in taking continuous proactive measures for ensuring better quality of service. Still, confused? Let me explain. Salesforce survey enables you to create excellent surveys to …

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