Introduction: When it comes to cloud-based CRM systems, Salesforce was first of its kind to successfully implement it. Built on its Force.com platform, Salesforce has expanded its coverage of industries and processes over the years. It now serves customers with Marketing Cloud, Service Cloud, Health Cloud, Community Cloud, Commerce Cloud and many more. Apart from …
In the world of customer relationship management, there is great importance of collecting feedback from customers. It helps an organization understand what affects customer satisfaction and experience. Moreover, it helps in taking continuous proactive measures for ensuring better quality of service. Still, confused? Let me explain. Salesforce survey enables you to create excellent surveys to …
A Successful Salesforce integration has a great deal to do with the choice of the right system integrator, as explained in the whitepaper Top 5 Factors to evaluate before choosing a Salesforce integrator. Driving adoption of Salesforce within your team or organisation at large can be a tedious task, this isn’t just your typical build …
