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Create a No-Code Facebook Messenger Channel in the Service Cloud

Create a No-Code Facebook Messenger Channel in the Service Cloud

In today’s digital age, businesses need to have multiple channels to reach their customers. Social media sites like Facebook are among the most widely used outlets. Without writing any piece of code, we can easily integrate Facebook Messenger with the Service Cloud that helps the agents easily communicate with customers and resolve issues. This really …

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Salesforce Sales Cloud Features & Pricing

Salesforce Sales Cloud Features & Pricing

What is Salesforce Sales Cloud? Salesforce Sales Cloud is a versatile CRM platform that can be customized for sales, marketing, and customer support in both B2B and B2C contexts. It integrates customer information, marketing, lead generation, sales, customer service, and business analytics. The platform is available as SaaS for browser and mobile access and real-time …

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Salesforce Service Cloud: What Is It? And Its Features

Salesforce Service Cloud: What Is It? And Its Features

What is Salesforce Service Cloud? Salesforce Service Cloud is a platform designed exclusively for Salesforce users to provide customer service to their customers and support to the business. It simplifies and automates customer service processes, making it easier for businesses to provide a personalized experience to their customers through various channels and devices.  It also …

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Image Generation Using ChatGPT Inside Salesforce

Image Generation Using ChatGPT Inside Salesforce

What is ChatGPT? ChatGPT is an AI-powered language model developed by OpenAI. It is based on the GPT-3 architecture, which uses deep learning techniques to generate human-like responses to text-based prompts. ChatGPT has been pre-trained on a massive corpus of text data, which allows it to understand and generate natural language responses on a wide …

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Streamlining Banking Processes with Salesforce nCino

Streamlining Banking Processes with Salesforce nCino

What is nCino? nCino is the industry pioneer in online banking. Designed for financiers by bankers, all customer and employee interactions are streamlined by nCino within a singular cloud-based bank operating system, driving up efficiency, transparency, profitability, and compliance with regulations across all business lines. How does Salesforce work with nCino? nCino is a managed …

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All About The OmniStudio FlexCards

OmniStudio FlexCards displays contextual information at a glance and provides access to relevant tasks for the displayed data. Here are the key capabilities of FlexCards: FlexCards summarize contextual information at a glance FlexCards are the beginning and ending points for customer transactions. FlexCards are viewable on any device or channel. FlexCards can display data from …

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How Do We Import an External Library into Salesforce Lightning?

How Do We Import an External Library into Salesforce Lightning?

What are external JavaScript libraries? External JS library is a file that contains a set of prewritten functions or codes that you can repeatedly use while executing JavaScript tasks. So as it makes development easy we are using them. So how do we import external libraries into Salesforce lightning? Let’s take the popular JS library …

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Multi-Factor Authentication (MFA) Without Using Mobile

Multi-Factor Authentication (MFA) Without Using Mobile

Multi-Factor Authentication (MFA) is a secure authentication method that requires users to prove their identity by supplying two or more pieces of evidence (or factors) when they log in. One factor is something the user knows, such as their username and password. Other factors include something the user has, such as an authenticator app or …

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Salesforce For Retail: How Salesforce CRM Can Help Retailers

Salesforce For Retail: How Salesforce CRM Can Help Retailers

Salesforce is a customer relationship management (CRM) platform that helps businesses manage their interactions with customers and clients. The platform includes a range of tools for sales, marketing, customer service, and commerce, which can be customized and integrated to meet the needs of various industries. Salesforce For Retail Salesforce for Retail, Salesforce offers a set …

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